Module FAQs
How are modules formatted?
Modules are available in an interactive eLearning format and are accessible from any device with internet connection.
Each module is broken down into lessons. Each lesson must be completed in its entirety and in sequential order. Lessons open in a separate browser window. If you close the window before completing the lesson, you’ll be brought back to the same section of the lesson when you return.
After completing the module in its entirety, a Completion Certificate will be available to print or download. Note: When printing, we recommend you open "More Settings," then check the box for "Background graphics" to ensure the best quality.
Can I get a printed version of a module?
PLUS discontinued printing modules in December 2022 as all modules were moved to the new eLearning format. Due to the nature of this eLearning format, module content cannot be printed – except for handouts and job aids, which can be downloaded and/or printed.
How much do modules cost? How long do they take to complete?
The cost and time it takes to complete an individual module varies. More information about exams and the difference between CE- and non-CE eligible modules can be found in the Exam FAQs and CE-Eligible and Non-CE Eligible FAQs sections below.
Are there waivers available for any modules?
Yes, Modules 2 - 6 can be waived - but only if you meet certain criteria.
If you meet the waiver criteria, purchase the waiver and follow the directions provided in your confirmation email. Your waiver will be reviewed, which can take up to 5 business days. If your waiver is approved, the corresponding designation requirement will be marked as PASS in your Education Program dashboard, and you will not need to complete that module.
Note: You should not purchase a module waiver and the module itself – only purchase the module waiver if you meet the criteria.
Purchase Module 2 Waiver Purchase Module 3 Waiver Purchase Module 4 Waiver
What's your return policy for modules?
All module sales are final after 90 days from date of purchase. PLUS will allow for a return or exchange of a module within 90 days under the following conditions:
- For returns and exchanges, the module has not been started
- For an exchange, the modules must be similarly priced
- CE-eligible modules can only be exchanged for other CE-eligible modules
- Non-CE eligible modules can only be exchanged for other non-CE modules
Additionally, there are no substitutions for modules that were previously purchased as part of a set (e.g. CPLP or ExecPLP Designation sets, Certificate sets, etc.). If you've received a waiver or have otherwise completed a module that is included in a set, there are no discounts or exchanges allowed for the waived or completed module(s).
The printed and digital download formats were discontinued in December 2022. Modules in this format are not eligible for return.
PLUS reserves the right to use its discretion when enforcing this policy. Please contact edusupport@plusweb.org with any questions.
Do I still have access to a module after I’ve completed it?
Yes – modules that have been completed are still available here in the PLUS Learning Center for your review.
Exam FAQs
Do I have to take any exams?
Yes, there is an exam component required for each module except Module 1: Fundamentals of Liability Insurance. Both the module and its corresponding exam component must be completed to satisfy the requirement for a designation or certificate program.
The exam format and how you complete it depends on whether you have a CE-eligible module or non-CE eligible module. See Should I purchase a CE-eligible module or a non-CE eligible module? and How are exams formatted? below for more information.
How are exams formatted?
The exam format and how you complete it depends on whether you have a CE-eligible module or non-CE eligible module. Both the module and its corresponding exam component must be completed to satisfy the requirement for a designation or certificate program.
See Should I purchase a CE-eligible module or a non-CE eligible module? below for more information about CE- and non-CE eligible modules.
CE-Eligible and Non-CE Eligible FAQs
Should I purchase a CE-eligible module or a non-CE eligible module?
Both CE-eligible and non-CE eligible modules satisfy PLUS designation and certificate program requirements as long as both the module and its corresponding exam component are passed.
When choosing between the two, the main question you should ask is:
Keep in mind: When purchasing a CE-eligible module, a separate exam registration will be required. This exam must be proctored by and completed with our testing partner, Prometric, within 365 days of purchase. See How are exams formatted? above for more information about exam formats.
How much CE credit is a CE-eligible module approved for, and how do I get it?
CE credit approval varies by CE-eligible module and state. These approvals are subject to change based on module updates and/or state insurance license department audits.
To receive CE credit for your CE-eligible module, you must:
- Complete the module in the PLUS Learning Center
- Pass the proctored exam, and
- Submit a CE Request Form to PLUS This can be done prior to taking your proctored exam with Prometric but no later than 5 days after completing your exam. PLUS will process your request once your passing grade report is received from Prometric. Requests submitted more than 5 days after completing an exam cannot be processed in accordance with state insurance department regulations.
Designation Programs FAQs
Interested in earning a PLUS designation?
Learn about the requirements and FAQs for each of our 4 designations.
CPLP Designation Information ExecPLP Designation Information
Have you earned the CPLP or ExecPLP designation already?
Remember that there are designation maintenance requirements.
CPLP Maintenance Information ExecPLP Maintenance Information
Contact the PLUS Education Team
Still have questions? The PLUS Education Team is happy to help.
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